FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to be very competitive and will match fares when possible.
- What is your typical process for working with a new customer?
VERY IMPORTANT! When asking for a quote, it is important that I have ALL OF THE FOLLOWING QUESTIONS ANSWERED. 1 .WHERE are you traveling? 2. Which airport are you LEAVING FROM? 3. How many people and what are their ages? 4. What do you need? Air/hotel package ? Just airfare? Only hotel? 5. Will you need a rental car? PLEASE include ALL INFORMATION. If I have to come ask you questions, response time is much SLOWER.
- What education and/or training do you have that relates to your work?
International air academy graduate 1988, carnival on-board training plus "Elite agent" award '24, I have worked for continental airlines and Southwest airlines in a managerial position, travel agencies, managed a busy travel agency in Newport News, Va 90-98, worked as a corporate travel agent In a VERY fast paced agency for Ferguson Enterprises, worked as a call center rep at Carnival Cruise lines 5 years.