FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Offer discounts to: Military/veterans First responders including dispatchers Nurses Teachers Senior citizens These are true discounts
- What is your typical process for working with a new customer?
Talk with homeowner, meet them to assess damages or work needed, determine if insurance or not, schedule time for work to be done if not insurance, or meet with insurance after claim is filed, and help homeowner through insurance process.
- What education and/or training do you have that relates to your work?
Four years in this industry, prior roofing company experience. Military/law enforcement veteran, college degree and an amazing people person.