48 Hour Painting Services

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Introduction

Professional painting services in Northern Ohio. Veteran Owned. Love your newly painted space! Get a painting quote within 48 Hours or less.

Overview

Hired 15 times

Background checked

15 employees

1 year in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Very good 4.6

18 reviews

5

78%

4

17%

3

0%

2

0%

1

5%

Read reviews that mention:

Heather L.

Feb 14, 2025

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Hired on Thumbtack

This company was unprofessional and did not respect or care about my home. They did not cover my carpet in the basement or on the basement stairs even though I said I was keeping the carpet and asked them to cover it and even complained to management after day 1, they still did not cover it and there are paint stains from the spaying everywhere. I have a section of painted floor as well but they did not cover that either and actually spilled paint on it and did not fix it. They left the job after only a few hours on day 2 and didn’t come back that day. Apparently their truck broke down but they never called me so I sat home all day waiting, expecting them to come back. The quality of work was AWFUL and they used glossy paint when I requested matte. They literally considered the job finished - even with the paint spilled on my floor and left so I had to call management in for a walkthrough to show them all of the poor quality work and damage. They spent 2 whole days redoing 75% of the work. Aside from ruining my carpet, there is still an end section of drywall that looks like it was done by a kid and the skim coating and sanding on my stairwell walls has some lines and dents even after it was redone the second time. They do not hire professionals and it is reflected in the quality of work. For all of this, I only received a $375 discount, which will not come close to covering the cost of carpet replacement. Steer clear of this company.

Details: Home • 2 rooms • Ceiling • Walls • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Fair - minor holes and scratches • No, this is not new construction • No, I will move things out of the way myself

48 Hour Painting Services's reply

Hello Heather, the photos included in your review were taken during the painting process, not after completion. We have shared the after-photos as a project on our Thumbtack profile to demonstrate the quality of our finished work. We take great pride in the professionalism of our team and the quality of our work. Both you and your husband expressed great satisfaction with the completed work, and it was signed off on accordingly. Despite this, we also returned to your property to ensure everything met your expectations and again upon leaving we received nothing but praise on the quality of our work. Regarding potential damages, we have a $2 million liability insurance policy that covers our clients from any genuine issues or damages, which as we have mentioned to you we are more than happy to have this situation be assessed, however you are only happy with a full refund of the completed service, which you have stated will allow you to change the review. We would prefer honest reviews regardless of your stance on our services over paying for you to review us in that way. If the concern about your carpet is genuine, please respond to our attempts to contact you. We are committed to resolving your concerns and ensuring your satisfaction. We strive to resolve any issues amicably and invite you to contact us directly. We are eager to discuss any unresolved matters and work towards a satisfactory solution, and we recommend anyone who comes across this review to also check the project on our profile with the photos of this completed service.

Interior Painting

Chelsea M.

Feb 23, 2025

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Hired on Thumbtack

Details: Home • 8+ rooms • Walls • Trim • Ceiling • Doors • Window frames • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Excellent - clean and smooth • Yes, this is new construction • No, I will move things out of the way myself

Interior Painting

Ahoua k.

Feb 9, 2025

·

Hired on Thumbtack

Had a great experience

Details: Home • 2 rooms • Walls • Ceiling • 8 - 10 feet (standard ceiling) • Repainting, with same color • Fair - minor holes and scratches • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself

Interior Painting

Shannon K.

Feb 3, 2025

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Hired on Thumbtack

Originally, we were assigned an employee of Mark’s who dropped the ball on our project. However, once Mark (owner) found out about the issue he was eager to make it right and resolved our issue including refunding us our money. The original employee is no longer employed under Mark. I do believe Mark can complete your job the right way if given the opportunity.

Details: Installation only • Exterior of property - ground level • Exterior of property - second floor • No, I will provide the lights myself • 2,000 - 3,000 sq ft • Residential

Holiday Lighting Installation and Removal

Mohamed A.

Nov 13, 2024

·

Hired on Thumbtack

Details: Two stories • One part of building • 500 - 1,000 sq ft • Wood • Vinyl • I’d like the professional to provide the paint • No visible exterior damage

Exterior Painting

Credentials

Background Check

Michael Heckathorn

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At 48 Hour, we pride ourselves on providing transparent pricing that reflects the materials needed, quality of service, efficient delivery, and crew members required to complete the job. We offer professional quotes with no hidden fees, customized to fit your specific needs and scope of work. Additionally, we provide discounts to veterans and first responders as a thank you for their service and contributions to our community.
What is your typical process for working with a new customer?
We start with a free consultation to understand your vision and assess the scope of the project. Afterward, we provide a detailed quote that outlines each aspect of the cost and the estimated timeline for completion. Once approved, we schedule a convenient start date and begin maticulous prep work to ensure a clean, durable finish. We maintain clear communication throughout the process, keeping you informed every step of the way until the project is completed to your satisfaction.
What types of customers have you worked with?
We work with a wide range of clients, including homeowners looking to refresh their properties, sellers preparing homes for the market, and businesses needing professional exterior or interior painting. We adapt our approach to meet each client’s unique needs and expectations.

48 Hour Painting Services

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