FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in 100% straight forward pricing. Many times in the moving industry you will call a company and they will give you a nice price. Then they go on and say, well thats per a guy, oh and the truck counts as a guy. And we charge a fee out there. And we have a mileage fee. And we have a minimum amount of hours. And if you want furniture pads thats extra. And we have insurance, but you gotta pay for that as well... IT GETS OUT OF HAND! CALL US. One price is all we will tell you!
- What is your typical process for working with a new customer?
We first quote the move at a glance if we have little information on there move. We then talk to the customer about all aspects of there move. With that information we give them a solid estimate based on the information we have. If a walk through is needed for the move we will come out and do a walk through; so our movers and the customer is prepared. Once our mover crew is on site we do a walk through of the home and make sure we know what is being moved and what stays and proceeded with the moving.
- What education and/or training do you have that relates to your work?
We have several training's several times per year where we go over all aspects of moving from how to lift to how to pack ect. There are several associations involved in the moving and storage industry.