FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With such a wide range of services offered, it's impossible to offer set prices. Each project will need to be evaluated on-site to determine the scope of work. We are transparent with pricing upfront. On large scale projects such as new construction, we recommend you have a 5% to 10% contingency reserve for certain unknowns / discoveries.
- What is your typical process for working with a new customer?
Within Thumbtack, after you select us a direct option, we'll immediately reach out to you to see your preferred method of communication (i.e., this app, by text, or by phone). We'll then start communication to get a technician to your residence or commercial building for an assessment. From there, we will work with your schedule to remedy your scope of work.
- What education and/or training do you have that relates to your work?
IICRC Certified General Contractors license NMLS ID 250373 State of OH MLO.033845.000