The Carpet Guy Fairborn
Introduction
simply the best quality craftsmanship and customer service
Overview
Hired 46 times
7 employees
29 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Projects and media
16 photos
Projects and media
16 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Good 4.3
23 reviews
5
74%
4
9%
3
4%
2
0%
1
13%
Kevin G.
May 13, 2012
·
Hired on Thumbtack
Hired on Thumbtack
The Carpet Guy Fairborn's reply
This is a 5 star review. Thank you
Flooring
Whitney V.
Mar 10, 2015
·
Hired on Thumbtack
Hired on Thumbtack
The Carpet Guy Fairborn's reply
Thanks so much for the 5 star review I really appreciate it,
JWM
Carpet Repair or Partial Replacement
Megan K.
Feb 8, 2018
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Hired on Thumbtack
Hired on Thumbtack
Floor Installation or Replacement
Vijay B.
May 15, 2016
The father son duo installed carpets in my 4 bedroom today house today. they did a fantastic job and was pleasure working with. they are good people and would highly recommend them.
Alyce b.
Sep 9, 2015
·
Hired on Thumbtack
Hired on Thumbtack
I had a laminate flooring install with a short timeline as to when it had to be finished. I received a general, "call me to go over things", so I did. At the conclusion of our 1st phone call, I said I would talk to my husband and get back to him.
He then went to Thumbtack and updated the status to I had hired him. That annoyed me, but I thought whatever, maybe that is the way the site is setup etc.
I called him back and did actually hire him. I restated my timeline, he marked it down, and told me he would be here between 8-9 a.m. on Saturday morning to start working, with the understanding I had to leave by 9:30 a.m. but could be here to get them started. At 9:15 I called him and he said that he had a job run late from Friday that he had to finish up. My question was if that was the case, why not call Friday or at 8:00 a.m. Saturday morning? Anyway, he asked if he could start my job then Sunday morning. I said I wasn't comfortable with that timeline because everything HAD to finished according to the timetable of Wednesday. We agreed that he would start that afternoon after a "couple hours of work" on the 1st job. At 2:00 p.m. I called him and he didn't answer so I left a voicemail. At 3:15 a friend called him from her number and he picks right up. Tells her that he plans to be out around 5:30-6:30 p.m. and finish the job after the deadline I gave him that he agreed to. I found another contractor who agreed to come out on Saturday afternoon to fix another person's problems. There is NO WAY I would recommend this person to anyone.
The Carpet Guy Fairborn's reply
Ah geez,
Alice seems like a nice enough person
.we make every effort to accommodate our customers schedules. I spoke to Alice personally and let her know we would be more than happy to address any concerns .
Floor Installation or Replacement