FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fair Prices, Referral Discounts, Senior Discounts
- What is your typical process for working with a new customer?
Initial Consultation & Vision Sharing: We start with an engaging conversation to understand your unique needs and ideas. This is your chance to share everything you'd envision for your dream deck! Site Evaluation & Design Proposal: Our team visits your site to assess the space and take measurements. Following this, we craft a customized design proposal that captures your style and functional requirements, complete with detailed visuals and material options. Collaborative Refinement: We review the proposal together, allowing you to provide feedback and make any desired adjustments. Our flexible approach ensures that the final design aligns perfectly with your expectations. Seamless Scheduling & Preparation: Once the design is finalized, we coordinate a convenient timeline that suits your schedule. We handle all preparations and permit requirements, making the process hassle-free for you. Expert Construction & Quality Assurance: Our skilled team brings the design to life with precision and care, using only top-quality materials. We keep you informed every step of the way, ensuring transparency and confidence in our work. Final Walkthrough & Satisfaction Guarantee: Upon completion, we conduct a thorough walkthrough with you to ensure every detail meets your standards. Your satisfaction is our top priority, and we're committed to delivering a deck you’ll love for years to come.
- What education and/or training do you have that relates to your work?
35+ Years Experience Building Custom Decks