FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are not the cheapest crew out there. My team are well paid professionals that you can count on. All estimates and consultations are free of charge. we offer military and senior citizen discounts.
- What is your typical process for working with a new customer?
I like to speak on phone to get an idea of what they would like done, followed by an in home visit for a free estimate. I like to be very clear and straight forward with customers about who we are as a company, and what they can expect from us if they choose us to hire. I also believe it’s key to be transparent on the estimates, itemizing every phase of the project for the customer and discussing different options available to them in order to fit within their budget. After all bases are covered and an estimate is agreed upon, I sign contracts with the customer and provide them with an expected timeline from start to completion. During each project we like to show the customers what we are doing and provide updates on the progress. At the end of the project we do a walkthrough again with the customer, make sure they are 110%satisfied with the project as a whole before collecting a final balance.
- What education and/or training do you have that relates to your work?
Bachelor Degree in Business Administration Certified Contractor for The Home Depot. Training in finish carpentry/millwork/drywall/plumbing/electrical/tile/flooring/framing/etc