FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Straightforward pricing: You only pay for the time your move requires, with no surprises (Moves with trucks have a one-time base fee plus the hourly rate). For moves with trucks there is a 2 hour minimum. 5% discount: military, senior citizens
- What is your typical process for working with a new customer?
1) Build your moving plan and schedule online or over the phone in minutes: Tell us what you need, and we'll tailor your moving services and match you with the most-qualified movers. Book for free and pay nothing until your move is complete. 2) Relax while Top Dog carries out the job: Your lead mover will get in touch on the day of your move to let you know your team is on its way. Once your movers arrive, they’ll conduct a brief walk-through, take note of any special instructions you have, and then get moving.
- What education and/or training do you have that relates to your work?
We have been in the industry for years and we have certified movers that have completed The proper moving training.