FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price each project based on your specific needs. After discussing your requirements, we'll provide a detailed quote that clearly shows all costs, including any potential extras like rush service. We occasionally offer discounts and package deals, so be sure to ask about current promotions when you contact us.
- What is your typical process for working with a new customer?
Our process starts with a free consultation where we listen to your needs and goals. Then we'll create a custom proposal outlining the work, timeline, and costs. Once you approve, we'll schedule the project with clear milestones so you know what to expect. Throughout the work, we'll keep you updated on our progress and check in afterward to make sure you're satisfied.
- What education and/or training do you have that relates to your work?
Our team has relevant certifications and regularly attends training to stay current with industry trends. While our business is new, our team members aren't new to the field – we've learned our craft working for established companies before deciding to branch out on our own.