You've Got Maids
You've Got Maids

You've Got Maids

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Introduction
Your satisfaction is 100% guaranteed at You’ve Got MAIDS®. If you are not happy with any area we’ve cleaned, simply call within 24 hours and we will come back out and reclean it free of charge. This makes hiring You’ve Got MAIDS® virtually risk free. I am a people person and I am passionate about providing World Class Customer Service. I love meeting new people and I really love providing the kind of cleaning service that makes people smile when they walk through their professionally cleaned home!
Overview

Hired 12 times

11 years in business

Business hours

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Projects and media

10 photos

Projects and media

10 photos

Specialties
Extra services

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Pets

Cleaning type

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Reviews
Excellent 4.9

10 reviews

5
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pro avatar
Dave Y.
Jan 27, 2015
My wife and I were a bit hesitant to utilize a cleaning service, but with my wife's new job and less time to scrub the toilets, wipe down trim and light switches, polish the floor, etc. something had to be done. My wife is very particular about anyone else cleaning her house, so we were a bit anxious prior to the initial visit. We have been using this service for about 2 months now and we couldn't be happier. It is such a nice feeling to come home and realize that the floors are swept and steam cleaned, the beds are made, the mirrors and glass doors are clean and all the "nick-nacks" have been lifted and dusted! The crew (Kaylin, Brandy and Katelin) are full of energy and very professional and polite and do a very thorough job. They all showed up on-time and didn't stop to eat or take breaks until the job was done. The owner Brian, is somewhat obsessed with "customer service". I wish more companies that want my business, were this obsessed. He called after both of our initial appointments (the deep clean and then the first scheduled clean) and will also walk the house with you (assuming you are home) to guarantee that the job is done to your satisfaction. Don't hesitate to contact You've Got Maids if you are unsure about utilizing a cleaning service. Brian will make you comfortable and his crew will do a great job. This is the first time we have used a cleaning service, and we are very happy with You've Got Maids!
You've Got Maids's reply
I really appreciate that you took time out of your busy schedule to provide us with your feedback. Thanks for your business and for this wonderful review!
pro avatar
Frank B.
Dec 22, 2014
I have known Brian Murphy for some time now as both a colleague and a friend. While I don't live in Columbus and I have never had the privilege to enjoy his house cleaning services, I fully recommend him as a man of integrity and honor.
pro avatar
Tammie G.
Dec 24, 2014
We have about twenty family members coming to visit for the weekend. We hired "you've got maids" to do a deep clean of our home. We left and went and got some errands done and came home a few hours later. Our house was IMMACULATE! The tubs and toilets, window blinds and sills, kitchen floor...everything! Even the stainless steel appliances are fingerprint FREE! I keep wandering around my house looking at how perfect everything is. I would not hesitate to hire "you've got maids" again. I will consider signing up for recurring service, also. So happy!
You've Got Maids's reply
Thank you for taking the time to write this very nice review. I really appreciate your business!
pro avatar
Connie M.
Jan 12, 2015
You've Got Maids cleaned my house for the first time a few weeks ago. I could not have been happier with the results. The house was spotless, the maids hard working and efficient and Brian was very pleasant to deal with. I continue to use their service on a regular basis.
You've Got Maids's reply
Thank you for the kind words and for your business!
pro avatar
Chris L.
Feb 2, 2015
You've Got Maids's reply

FAQs

  • What education and/or training do you have that relates to your work?

    Our proprietary Maid University is a constantly evolving education program that all of our maids are required to attend. All trainees must take and pass a challenging curriculum which creates comprehensive, consistent cleaners.

  • How did you get started doing this type of work?

    I am a people person who believes in providing World Class Customer Service. There is nothing worse then receiving bad service or service that doesn't meet your expectations. I decided to get in my line of work because I personally have used home cleaning services for years and I understand the value of time. I appreciate and expect good service and the people that I hire all have the same customer service philosophy. We are here to make our customer's lives easier.

  • What types of customers have you worked with?

    We provide a custom housecleaning service that is engineered around you. Some clients want to outsource all the details of home cleaning to a professional house cleaning company. Other clients have highly customized and changing needs. A few folks need maid service often, and others on occasion. No two work-orders or clients are alike, but most start off with a 52-Point Spring Clean™.