FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We provide upfront quotes based on the size of your home, the level of cleaning required, and any additional services. Discounts are available for recurring services and first-time customers. There are no hidden fees, and we’ll always communicate clearly about costs before starting any job.
- What is your typical process for working with a new customer?
Consultation: We begin with a phone call or online consultation to understand your needs. Customized Quote: We provide a no-obligation, upfront quote tailored to your specific requirements. Scheduling: Once you approve the quote, we schedule the cleaning at a time that works best for you. Service Delivery: Our professional team arrives on time and ensures every detail of your cleaning request is addressed. Follow-Up: After the cleaning, we check in to ensure your satisfaction and welcome any feedback.
- What education and/or training do you have that relates to your work?
Our team undergoes professional training in residential cleaning techniques, including deep cleaning, move-in/move-out cleaning, and eco-friendly practices. We stay updated on industry standards to provide the best service and ensure your home is cared for properly.