APCO | The Architectural Products Company
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Introduction
APCO specializes in distributing and installing ENERGY STAR® qualified windows and doors, siding, gutters, decks, and sunrooms. We focus on quality and customer service.
We carry top brands like Marvin and ProVia in windows and doors. APCO is James Hardie’s #1 Siding Contractor. For over 35 years, APCO has been recognized as a Consumers' Choice Award winner in Columbus, Ohio.
Projects and media
1 photo
Projects and media
1 photo
Reviews
Very good 4.6
90 reviews
5
87%
4
3%
3
1%
2
1%
1
8%
Past Customer
Mar 13, 2020
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From Google
From Google
This is the third time I have used APCO over the years and they have always done an excellent job, this time no so much. Originally gave them a 5 star review, however had a problem with some siding that they were to fix on last job, this was several months ago, They needed to order new siding which is acceptable. Dropped siding off in my driveway a month ago and is still sitting there.I have contacted Austin Sanders variiouis times and he keeps he wouild bring this up to installers and get back to me on the repair. Still unopened box of siding in my driveway and nothing has been fixed. Maybe they shouild check ouit their website that says: Quote:the job will be performed by highly skilled and experienced technicians who take pride in true craftsmanship. Siding dropped off was wrong color, but finally after another 2 1/2 weeks and another box of siding they did come out and replace the bad siding. Therefore i did change my review from a one star to a three star.
APCO | The Architectural Products Company's reply
Dear Bruce, Thank you for your feedback. We sincerely apologize for your unsatisfactory experience. It's important that we know these experiences so we can improve. We take your concerns very seriously and are committed to resolving any issues we have not addressed promptly and efficiently. Your review has been forwarded to our production and management team. Again, we appreciate your feedback and will use it to improve our services in the future. -The APCO Team
Past Customer
Feb 7, 2024
·
From Google
From Google
We received multiple estimates from local companies for all new windows (21 in total). APCO came recommended from a friend and they didnt disappoint in the products they offered or the price and time to install! We opted for a full tear out of the existing windows. The product installed seems very high quality, they look amazing, and the crew installing was courteous, efficient, and really kept the house clean throughout the process. Id highly recommend if you are looking for windows, call APCO!(UPDATE) Additionally a few months later, we decided windows weren't enough - now we wanted new siding and gutters. We again gathered multiple quotes; however, after receiving all of them and viewing the different siding brands available, it became clear that APCO once again would come out on top. Not only were their available products superior to the others, the price was slightly below! They have an amazing selection of siding options (we chose insulated), many of which you can see in person at their showroom. When install day arrived, our siding was complete within 3 days, gutters in 1. We are so happy with the end result and the teams again knocked it out of the park. . Thanks again!
APCO | The Architectural Products Company's reply
Hi Steve, Thank you so much for this amazing review! I will share your comments with our APCO team. We're glad to hear that you had a great experience with our company and that you are satisfied with the quality of our windows and the installation process. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us at (614) 737-3003. - The APCO Team
Past Customer
Mar 26, 2024
·
From Google
From Google
7/25/24 we had a few warranty repairs needed. Alex and Matt came out today. Both of these individuals were very helpful. We solved two of the three problems completely, and offered a temporary repair until they could bring in the manufacturer. Both men were professional, polite, explained what they were doing and totally kept us in the loop. I have offered the recommendation that follows when the windows and doors were originally installed. My confidence continues to grow with APCO. I cant say more positive things about these two men.Our experience with the sales team, front office staff, scheduler and installers was excellent. They were friendly; professional, answered questions and very flexible to work with. We would hire this firm again without question.
APCO | The Architectural Products Company's reply
Joanne, We are thrilled to hear about your positive experience with our team at APCO. It lets us know we are doing things right. Thank you for choosing us for your project, and we look forward to working with you again in the future. - The APCO Team
Past Customer
Jul 29, 2024
·
From Google
From Google
Great job with great team of installets
APCO | The Architectural Products Company's reply
Jon, We genuinely appreciate your positive feedback! Thank you for sharing your experience with APCO. We look forward to serving you again. Sincerely The APCO Team
Past Customer
Aug 30, 2024
·
From Google
From Google
My husband and I had the front door and back door of our house in Clintonville replaced. The new doors make a big change, they look beautiful in our vintage house. However, we haven been having some issues with the back door installation. First, it was very tight to open and close. We really had to push hard to open it. After many phone calls my husband was able to have them come fix it. Now the band that goes under the door is coming off and is so annoying every time we open and close the door. My husband has called many times to have someone come fix it but nothing. Even though we get lots of compliments on our new doors, we are very disappointed with the follow up service we have received. Doors and installation were not cheap so we would expect to have something that does not need fixing over and over again. And along with that a better costumer service.
APCO | The Architectural Products Company's reply
Dear Sandy, Thank you for your feedback. We sincerely apologize for your unsatisfactory experience. It's important that we know these experiences so we can improve. We take your concerns very seriously and are committed to resolving any issues we have not addressed promptly and efficiently. Your review has been forwarded to our production and management team. Again, we appreciate your feedback and will use it to improve our services in the future. -The APCO Team
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William Clarkin