FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At B2B Innovative Design Solutions, LLC, we offer transparent, competitive pricing tailored to each client’s specific needs and goals. Our services are project-based or hourly, depending on the scope of work, with no hidden fees. We provide upfront quotes after an initial consultation, and we also offer bundled packages and monthly retainers for ongoing support. We proudly offer discounts for first-time clients, nonprofit organizations, and long-term contracts. Every project is custom—so you only pay for the services you need, with flexible options to scale as your business grows.
- What is your typical process for working with a new customer?
Our process is designed to be collaborative, personalized, and results-driven from start to finish. Here's what you can expect when working with B2B Innovative Design Solutions, LLC: Initial Consultation: We start with a 30–60 minute discovery session (virtual, phone, or in person) to understand your business goals, challenges, and project needs. Proposal & Quote: Based on the consultation, we prepare a custom proposal outlining the scope of work, timeline, deliverables, and transparent pricing. Onboarding & Strategy Session: Once approved, we schedule a deep-dive session to finalize the strategy, gather materials, and align expectations. Project Execution: We begin the design, planning, or consulting work, providing regular updates and check-ins throughout the process. You'll have the opportunity to review drafts and request revisions. Final Delivery & Support: Upon completion, we deliver all final files and assets, and offer ongoing support or optional retainer services for continued success. Our goal is to make the process seamless and collaborative so you feel confident and supported every step of the way.
- What education and/or training do you have that relates to your work?
At B2B Innovative Design Solutions, LLC, our expertise is backed by a strong foundation in both creative design and business strategy. Our founder currently pursuing a Master’s degree in Cybersecurity and Information Assurance and holds a Bachelor’s degree in Multimedia Design & Development, combining technical know-how with visual communication. In addition, Our Team also collaboratively earned certifications in: Business Consulting & Strategic Planning Certified SCRUM Master CompTIA Security + Certified in Cybersecurity ISC2 CC Technical Support & Networking C++ Programming and Software Development Basics We also have extensive professional experience in graphic/web design, UI/UX, business analysis, and strategic planning, working with clients across industries—from small startups to medium-sized businesses. This blend of education and hands-on experience ensures we deliver creative, secure, and business-smart solutions tailored to your needs.