FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We might not be the cheapest but we will offer a competitive price, stand behind our work with a 2 year warranty and provide 2 coats of Sherwin-Williams paint as our standard. We make sure everything is considered in the estimates so no further charges or hidden fees.
- What is your typical process for working with a new customer?
First of all we try to understand the customer's needs and all the specifics of the project. During our visit we provide an estimate on site after taking detailed measurements of the area to consider. This may take 1-2 hours after which we explain how we operate and personally supervise the progress of the project and answer to all of the client's questions. Once accepted we will further confirm any special considerations that need to follow while our crew is performing the job.
- What education and/or training do you have that relates to your work?
We are part of the 360° Painting franchise family. We have constant training from the parent company as well as from partners such as Sherwin-Williams. If we do not have an answer to address your specific need, we will seek an expert that can provide it.