grace celebrations - Cincinnati

Hi Lauren, Thank you again for sharing your feedback and for your kind words about my responsiveness, budget awareness, and time spent walking through the venue with you. I truly value hearing from my couples, as it helps me reflect and improve. I also want to clarify a few points. Your wedding was absolutely a top priority for me. While some of our meetings were rescheduled due to conflicts, the reason we did not meet more often earlier on was because most of the details were already in place, and there was very little left to finalize until the last couple of days. My goal was always to keep things efficient and organized so that everything came together smoothly when it mattered most. Regarding the catering delivery, the original time was actually very close to the start of the event. Because there was a lot of setup to complete beforehand, I had requested delivery earlier to avoid last-minute complications. I wasn’t aware that the timing had later been changed directly with the caterer. As for the appetizer table, its placement in the sun was unfortunate, but that was part of the layout we had discussed during the venue walk-through. I followed the table placement plan we had agreed on together. On the matter of the ceremony timing, I do want to clarify that I am not aware of referencing a “Joe.” I don’t know anyone by that name, and my plan was for the ceremony to begin on time. At the time, you had asked to hold off briefly until more seats were filled, and I supported that decision. In reference to recording, I was not filming the ceremony. I took a few photos, couple quick shots but was mostly watching through the zoom lens from the very back of the venue, sitting against the door. I don't believe I was near your photographer, so I do not believe my actions interfered with her work. There was one time at the end , where I stumbled by the stairs, but I had heard anything from her all day or night. If I was in the way, she should have told me. But I don't really remember seeing her that much. As for the catered food, my staff was long gone by the time it was brought out. When I was cleaning up at the end of the evening, your dad told me to make sure I took something for Paul since he had to leave early. I did take one piece of food at that point, but nothing more. Finally, regarding the centerpieces, all of them were rentals — as was everything else at the wedding. That was the most economical route we agreed upon. The only item purchased outright was the bridal bouquet, which was left for you after the event. Overall, I am truly sorry that you feel your day did not go as planned. I genuinely wish you had spoken to me about these concerns before or during the wedding, so I could have adjusted my approach to better meet your expectations. In over 20 years, I have never had an unhappy bride, as reflected in my reviews. It saddens me to know that you did not feel fully supported on your day, because I truly wanted the best for you. Once again , I am truly sorry that you were not completely happy with grace celebrations. Sincerely, grace celebrations