FAQs
- What education and/or training do you have that relates to your work?
HVAC state license, NCI Residential Air Balancing, NCI Air Duct Optimization, Heat Exchanger Experts Certified, EPA 608 Certified
- Describe a recent project you are fond of. How long did it take?
We got a chance to install Amana's new AZV9S and we believe we're the first in the region to do so. As a heat pump it retains 100% of its rated capacity for heating down to 5F! Since we're based a bit out of town we specialize in heat pumps. People who aren't hooked up to natural gas stand to save TONS of money on heating by upgrading their heat pump to a new inverter system. These inverters have been our specialty and we've actually installed more inverters than traditional cube-style condensers.
- What advice would you give a customer looking to hire a provider in your area of work?
Check qualifications. For instance, Thumbtack does not require a contractor to be licensed or insured in order to advertise for HVAC work. Ohio homeowners are often shocked to discover how many "Heating and Cooling companies" aren't licensed to do HVAC work with the state. That means they can't pull a mechanical permit, if they damage your property or get injured (or worse) while working on your property *you* could be held liable, there is no legal recourse if they leave you with unsafe or poor workmanship. Manufacturers VOID their warranties if installation is done by unlicensed contractors. In addition to being a legal shield, a state license proves that at least someone working for that company has experience in HVAC and has passed a test proving that they know what they're doing. But that's all it proves: one person. In most heating and cooling companies that *are* licensed in our area, that person is so far removed from the field that you'll never see them. There are companies with hundreds of employees working under a state license of someone they've never met who just happens to live in the same state. There are companies who have bought out a contractor's reputation and experience to keep the previous license holder "on the payroll" only to stay legal even though that person is comfortably retired and has zero to do with the day to day operations of the business. There are other contractors running around town with expired license numbers on their van, deceased license holders still pulling permits, and even guys who show you their driver's license when asked to prove that they're licensed. When you call Polar Bear Conditioned Air the person sent to your home actually holds a state license for HVAC. Guaranteed.