Altek Restoration Services

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Project scope

Carpet purchased

Square footage of project

Responds in about 4 hours

Introduction

Altek Restoration Services is local, family owned business. All of our technicians are polite and professionally trained. Our number one priority is customer satisfaction. We specialize in fire, water, mold, and storm damage cleanup and restoration; air duct/dryer vent cleaning; carpet/upholstery cleaning and odor removal. We install different kind of flooring, refinishing & polishing too. Most of the time, we use safe, organic, hypoallergenic solutions and advanced, state-of-the-art cleaning and restoration equipment. We understand that your time is valuable, and that is why we work around your schedule! We always offer highly competitive prices on each and every job. We understand accidents happen, and they can be frustrating and overwhelming, so ask if we can help you save on your insurance claim! We keep all of our client information confidential, so you never have to worry. Our goal is to make your home or business healthier and cleaner. Your satisfaction with our service is our biggest reward. Enjoy your healthy home 24/7!

Overview

Hired 97 times

Serves Canton, OH

Background checked

6 employees

27 years in business

Business hours

SunClosedMon2:00 am - 5:00 am

Payment methods

This pro accepts payments via Check, Credit card, Google Pay, PayPal, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2019

2017

Featured Projects

11 photos

Duct and Vent Cleaning - Akron 2021
Duct and Vent Cleaning

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

104 reviews

5

93%

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3%

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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Michael L.

Sep 25, 2023

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Hired on Thumbtack

Erik came out to re-stretch carpet we had installed several years ago by another company that now had several areas where it rippled or bubbled. We also needed a corner area of carpet removed and a patch put in where there was a stain. Altek was quick to respond to my thumbtack request and have Erik give me a call to setup a time for the estimate. Erik came out the next day for the estimate and said he could have done the work right then but needed his extra long poles for the stretcher because he had to be able to go across the entire width of our basement. He came back out the following morning and worked for about 2 hours stretching the carpet properly and getting all the wrinkles/bubbles out and patching the area with the stain. The patched area is invisible to see where it is and the carpet is smooth again. Thank you so much Erik & Altek for the good work and your promptness in getting it done. I have called other carpet repair companies and haven't even had a response! I would definitely recommend Altek & Erik.

Details: Less than 500 sq ft • 3 rooms • Stairs • Carpet • I already purchased the carpet • Residential

Carpet Installation

Pan A.

May 11, 2024

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Hired on Thumbtack

Erik was a very nice person. He was on time for both the quote and the job. I felt the price was reasonable for the job done. Erik was very professional and personal, and he did a great job stretching the carpet. I am impressed with his work; I will be calling Erik for any of our carpet needs. Thank you!

Details: Restretch current carpet to fit • Needs re-stretching • 2 rooms • Residential

Altek Restoration Services's reply

Pan, I'm so glad you're happy with our service! Thank you for taking the time to leave a review. We really appreciate it.

Carpet Repair or Partial Replacement

Malina E.

3 days ago

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Hired on Thumbtack

Very honest, professional and knowledgeable. I needed my dryer vents cleaned and instead received a wealth of knowledge! This included the proper dryer vent I needed which costs much less than the dryer vent cleaning!!

Details: House • Two-story building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents

Duct and Vent Cleaning

Brenda T.

Sep 11, 2019

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Hired on Thumbtack

Erik has my carpet looking like new in half an hour. He also fixed 3 thresholds that had not been installed well before. Will definitely call him for future work.

Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

Altek Restoration Services's reply

Dear Brenda, We know, around here is so many companies providing similar services, it is why we are thrilled to thank you so much for putting your trust and confidence in our company and for such a nice review you placed for services we did. We are enjoying to do the work and pleasing people. In a future, if you need any Indoor Air Quality Improvements, Renovations, please let us a chance to provide you with a written quote. Thank you again and have a great day, every day. Sincerely, Alex Kaplan Altek Restoration Services Office: (330) 456-0415 Cell: (330) 904-7887 Email: alex@altekrestoration.com

Carpet Repair or Partial Replacement

Cheri X.

Aug 24, 2019

·

Hired on Thumbtack

We had carpet stretched in our hallway by Erik. Would highly recommend this company. Responsive, professional and quality work. Will call them for carpet installation when ready!

Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

Altek Restoration Services's reply

Dear Cheri, We know, around here is so many companies providing similar services, it is why we are thrilled to thank you so much for putting your trust and confidence in our company and for such a nice review you placed for services we did. We are enjoying to do the work and pleasing people. In a future, if you need any Indoor Air Quality Improvements, Renovations, please let us a chance to provide you with a written quote. Thank you again and have a great day, every day. Sincerely, Alex Kaplan Altek Restoration Services Office: (330) 456-0415 Cell: (330) 904-7887 Email: alex@altekrestoration.com

Carpet Repair or Partial Replacement

Credentials

Background Check

Alexander Kaplan

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We will never overcharge you. Fair prices for all sides. No ballpark, estimates for regular services are free.
What is your typical process for working with a new customer?
The process and customer service are the same for old or prospective customers. Not annoying, Informational, Honest, Professional.
What education and/or training do you have that relates to your work?
BS in Mechanical Engineering (BSME), Master Restorer, Master Textile Cleaner by IICRC, etc.

Altek Restoration Services

FAQs

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