FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Scope of Work: Understand what is included in the price—such as removal of the old roof, installation of new materials, and any additional services like repairs or inspections. 2. Material Costs: Prices can vary significantly based on the type and quality of roofing materials chosen. 3. Labor Costs: Costs can differ depending on the complexity of the job, the size of the roof, and local labor rates. 4. Additional Fees: Be aware of potential extra costs, such as permits, disposal of old materials, or unexpected repairs. 5. Payment Terms: Clarify payment schedules and any deposit requirements. We offer financing options if needed( it’s based on your approval) 6. Possible discounts may apply based on the size of the project. Transparent communication about these aspects will help avoid surprises and ensure a smooth project.
- What is your typical process for working with a new customer?
1. Initial Consultation: Meet with the customer to discuss their roofing needs, including any issues with the current roof and preferences for materials and design. 2. Inspection and Assessment: Conduct a thorough inspection of the existing roof to identify any damage or potential issues. Provide an assessment report. 3. Detailed Proposal: Present a detailed proposal, including scope of work, material options, timeline, and cost estimates. Discuss any questions or concerns the customer may have. 4. Agreement and Scheduling: Once the customer agrees to the proposal, finalize the contract and schedule the work. 5. Preparation: Order materials and prepare the site, ensuring all necessary permits and safety measures are in place. 6. Roofing Installation/Repair: Carry out the roofing work as agreed, keeping the customer informed of progress. 7. Final Inspection and Cleanup: After completing the work, perform a final inspection with the customer to ensure satisfaction. Clean up the site thoroughly. 8. Post-Project Support: Provide a warranty and offer post-project support, such as maintenance tips and follow-up inspections.
- What education and/or training do you have that relates to your work?
I am a licensed builder and did construction management