FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs are priced by volume, or the amount of space items take up in the the truck.
- What is your typical process for working with a new customer?
A customer makes an appointment and selects a two-hour arrival window. Our team of friendly junk removal professionals arrives during the two-hour arrival window and provides a no-obligation quote free of charge. If the quote is accepted by the customer, the team gets to work loading the items into the truck.
- What education and/or training do you have that relates to your work?
All team members undergo a thorough training program that covers all aspects of the junk removal business from customer service to workplace safety.