FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Roofsmith Restoration, we believe in a fair pricing structure that aligns with the value we offer, taking into account factors such as size, materials, and accessibility. Our pricing is carefully evaluated based on the comprehensive scope of services and expertise we provide. We understand that each customer's requirements are unique, so we engage in thorough discussions to tailor the best solution that suits their specific situation. Why Choose Roofsmith Restoration? Free Estimates We offer free roofing estimates based on detailed inspection. Our Equipment Our teams have the right tools, trucks and safety equipment. Our Team We train and certify our professional crews to the highest standards.
- What is your typical process for working with a new customer?
Don’t Know Where to Start? Whether you have storm damage or need a roof repair or replacement, choosing a tried-and-true roofing company like Roofsmith Restoration means you get a reliable roofing partner for life. 1. INSPECTION: Schedule a free roof inspection with our trained and certified project managers and get a detailed roof analysis report. 2. REVIEW: See and review the full project scope with premium shingle options, payment options and insurance assistance. 3. RESTORE: We handle the rest, working with you to set an installation date to restore your roof to its former glory. 4. REVIEW 5. INSURANCE: Roofsmith Restoration handles your insurance claims. We’re insurance experts. We’ve handled roof insurance claims successfully for years, so you don’t have to spend your valuable time and effort on the details. You can relax. Roofsmith Restoration will take care of it – from start to finish. Our experienced team has the process down. With an efficient claims process, your work gets done in a timely manner and without extra hassles.
- What education and/or training do you have that relates to your work?
EXPERIENCED, PROFESSIONAL, TRUSTED Mike Farist, who founded Roofsmith Restoration in 2009, employs Haag-certified inspectors and uses top-ranked materials. Year after year, the roofing industry and our customers have recognized Roofsmith Restoration for outstanding service and quality work. That’s because we only use installers who are trained and certified to the highest standards. Roofsmith’s master craftsmen will complete your roofing, gutter or insulation job quickly, efficiently and with attention to detail, while using the latest Owens Corning innovative technology. EXECUTIVE TEAM Mike Farist - Owner and Founder Mike Abood - Chief Operating Officer Ashley Weigand - Chief of Staff Ben Boggs - Controller Justin Doyle - Production Manager Erik Carpenter - Organization Coach SALES TEAM Cory Farcas - Sales Manager Joe Hardy - City Manager Nashville Nate Shaffer - Executive Project Coordinator Tom Karos - Sales Manager Nick Miletti - Sales Manager Sean McConaha - Commercial Sales Manager OFFICE STAFF Angie Ledley - Production Coordinator Madison Dalla - Intake Specialist Theresa Leffler - Final Billing Coordinator Megan Augustine - Director of Marketing