FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Competitive Rates: Competitive pricing for all our services. Free Estimates: Free, no-obligation estimates. Discounts: Ask about seasonal discounts and offers for new customers. No Hidden Fees: Clear pricing with no hidden fees. Flexible Payment Options: Flexible payment plans to fit your budget. Quality Guarantee: High quality in materials and workmanship.
- What is your typical process for working with a new customer?
Initial Consultation: Free consultation to understand your needs. It can be in person, over the phone, or via video call. Site Inspection: Thorough site inspection to assess the condition and take measurements. Detailed Estimate: Detailed, no-obligation estimate based on the consultation and inspection. Project Planning: Planning the project timeline and discussing preferences. Execution: Our team begins the work, maintaining high-quality standards and keeping you informed of progress. Final Inspection and Approval: Final inspection with you to ensure everything meets your expectations. Necessary adjustments are made immediately. Follow-Up: Follow-up after the project to ensure your satisfaction and address any questions.
- What education and/or training do you have that relates to your work?
Apprenticeships: Hands-on training under experienced roofers. Certification Programs: Offered by manufacturers like GAF, covering installation techniques and safety. Vocational Schools: Courses on various roofing materials and methods. On-the-Job Training: Practical experience gained while working on roofing projects.