Family Touch Repairs & Diagnostics

$110/service call

Estimated price

Select a service

Zip code

Your timeline

Appliance type

Appliance brand

Responds in about 39 min

Introduction

Family Touch Repairs & Diagnostics "Treating Your Stuff As Our Own" Thank you for visiting this page. Family Touch serves CT and NY for all your needs in regard to major household appliances and repairs. It is our duty to give full effort in diagnosing and trying to repair issues for the customer. **Disclaimer** Our goal is to try our best to make sure you can go back to using your appliance normally. If that isn't possible due to factors such as: age of appliance, very expensive parts needing to be replaced, or sustained improper use; we will let you know before we follow through with further work. In those cases where buying a new appliance is suitable, we will let you know.

Overview

Current Top Pro

Hired 7 times

Serves Norwalk, CT

Background checked

1 employee

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Square cash app, Venmo, and Zelle.

Social media

Instagram

Featured Projects

15 photos

Dish Washer Drain System Deep Cleaning
Appliance Repair or Maintenance
Brandon was able to mount my TV and assemble a sma

Specialties

Appliance type

, ,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

15 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Tonya B.

2 weeks ago

·

Hired on Thumbtack

Brandon was great!!! Very professional!! He came and diagnosed the problem that the refrigerator was having. He was also prepared to stand by his work and come back at no charge, should their prove to be a misdiagnosis. I will definitely be using his services for any other needed repairs.

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance

Robert P.

2 weeks ago

·

Hired on Thumbtack

very highly recommended. Brandon spent several hours (part of it out in the cold New England winter) fixing my dryer vent. He not only fixed the problem without my having to resort to a brand new vent....but he is absolutely the most honest repairman I have ever dealt with in over 40 years. He could have told me that I need new parts or even a new motor. Instead he worked tirelessly in trying to repair the punctured vent (abird got into it!). His price was so reasonable I could not believe it....and he is a gentleman and very patient when trying to access our less than perfect wifi. would I hire him again? without a doubt. If ever I need a repair in the future I'll keep his number on speed dial!

Details: Dishwasher • Whirlpool • Residential

Appliance Repair or Maintenance

Jia Y.

1 day ago

·

Hired on Thumbtack

Very professional and knowledgeable. Thanks for the advice about appliance selection, which is really helpful for our future purchase.

Details: Dishwasher • LG • Residential

Appliance Repair or Maintenance

Dan B.

3 days ago

·

Hired on Thumbtack

Brandon was super helpful in diagnosing the issue with our broken dryer. He was prompt, communicative, and professional. I’d hire him again and recommend his work!

Details: Washer or dryer • Kenmore • Residential

Appliance Repair or Maintenance

Carla E.

Oct 12, 2024

Elite Repairs responded quickly and professionally. Brandon listened to my problems and walked me through the troubleshooting process. He quickly identified the problem and explained the repair. He is knowledgeable and placed me at ease. He was able to fix my dryer by replacing the drum belt. I would hire him to fix any appliance in my home, because of his strong troubleshooting skills and professionalism.

Credentials

Background Check

Brandon Morrison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$110 is the service call fee. There are no additional charges if the issue can be fixed in the initial service call.
What is your typical process for working with a new customer?
Explaining the fee for the service call, and giving them my initial thoughts on the issue. And as I am breaking the unit down, I am showing them what is wrong.
How did you get started doing this type of work?
Assisting friends and family and i've always enjoyed taking things apart.

Family Touch Repairs & Diagnostics

FAQs

Related cost information

Popular in Norwalk

You might also like

In other nearby areas