FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $65 fee for an hour long consultation. Additionally, as we are based in Troy, any jobsite more than 30 minutes outside of Troy will have a travel expense fee.
- What is your typical process for working with a new customer?
The process typically is as follows: we come do an initial on-site consultation and provide you with an estimate for our services. We'll then schedule a site analysis in which we gather measurements and information which would dictate the approach and direction of the project. With that, we head to the drafting table and start the design work. Once the design gets your approval and all the necessary materials have been sourced and gathered we begin project installation.
- What education and/or training do you have that relates to your work?
Kate Brittenham holds a B.A. in Environmental Studies from Skidmore College and a Certificate in Landscape Design from the New York Botanical Garden.