FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined by a variety of factors, including but not limited to: dog's breed, size, hair length, temperament/behavior, your location and coat condition. Prices for bath/brush only START at $70 for small short haired dogs (example breeds include chihuahua, dachshund) Prices for full grooming START at $85
- What is your typical process for working with a new customer?
I always make sure it'll sound like a good fit. Finding the right pet groomer, there's a delicate balance where everyone needs to be happy, including the pet, the pet parent, and the pet groomer. When trying to understand you, the pet parent, I ask why you are wanting my services and what your experiences have been with previous groomers. I also ask if you have any questions or hesitations for me. When learning about your pet, I want to know what makes them tick. Do they get scared when there's a thunderstorm? Are they protective of you when you are holding them? Do they have any medical ailments that may cause them pain during the grooming process (such as arthritis or history of ear infections). And finally, I also like to know about your house. Because I'll be setting up in your home, I need a good place to work with adequate lighting, access to a three prong outlet, and a 6x6 area to set up, as well as a sink or tub to bathe your pet (and does that wash area have a hose/sprayer. )
- What education and/or training do you have that relates to your work?
I have been grooming for 15 years, I am CPR/First Aid certified, and I am a Certified Canine Esthetician (I took a 20+ hour course in the biology of the canine skin/coat) I also give educational seminars around the country to fellow pet groomers about a variety of topics, and I just published a book about house-call grooming titled "A Practical Guide to House-call Grooming"