FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Global Valet, our pricing is straightforward and transparent: Custom packages are available to ensure the best value for your event or business needs. Our rates are all-inclusive, with no surprise charges. Special discounts are available for repeat clients and long-term service agreements. Contact us to discuss your event and receive a personalized quote.
- What is your typical process for working with a new customer?
Our process for working with new customers is straightforward and focused on meeting your needs: 1. Initial consultation to discuss your event or business requirements and understand your expectations. 2. Customized proposal outlining the service plan tailored to your specific needs. 3. Agreement and scheduling to finalize the details and ensure everything is set for the service. 4. Preparation, including coordinating logistics, staffing, and addressing any special requests. 5. Service execution on the day of the event, with professional valet attendants ensuring a smooth and exceptional experience. 6. Follow-up after the service to ensure your satisfaction and gather feedback for continuous improvement. We strive to make the process as seamless and efficient as possible for every client.
- What education and/or training do you have that relates to your work?
Our team at Global Valet consists of professionals with extensive experience in the valet and hospitality industry. Our education and training include: Comprehensive valet training programs, ensuring expertise in efficient parking techniques, guest interaction, and handling a variety of vehicles. Customer service training focused on providing courteous, professional, and seamless experiences for all guests. Rigorous safety and security instruction to prioritize vehicle safety, prevent damage, and implement secure parking practices. Continuous learning to stay updated on industry standards and best practices, ensuring top-tier service.