FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each job is unique, therefore each one requires full inspection of the areas or items that need to be cleaned. This insures a fair and just estimate, for both parties.
- What is your typical process for working with a new customer?
Listening to the customer's needs and concerns, and addressing them in a professional, but personal manner, along with being flexible.
- What education and/or training do you have that relates to your work?
NCA dry cleaning school. Graduated top of class and NYS certified in stain removal for all types of fabric and upholstery, as well as carpets and rug cleaning. Trained at The Masters Touch for tile /grout cleaning.