FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As for my pricing, I determining a price on a walk through with customers listen to their needs and comfort, then i offer my recommendation, it all comes down to the type and brand of system which suits the area best, i always believed in the right way of getting a job done so which i don't cut corners, always i do worked with a customer on pricing like offer discounts and rebates
- What is your typical process for working with a new customer?
When a customer first reaches out, my first step is to set up a walk through at their earliest convenience. From there I verbally give them options. Then I give them a proposal, designed specifically to their home and project. This proposal contains a detail breakdown of everything, from the steps needed for the job, to the cost break down. On the odd chance they have any questions, they could reach me at any time.
- What education and/or training do you have that relates to your work?
I have several certifications within my field, through various entities like FDNY, EPA, Etc.