FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Base Inspection Fee : We have a standard fee that covers the basic inspection of a home. This fee varies depending on the size, age, and location of the property. Simply we Charge $400.00 for single Family House and $500.00 for 2 family in NYC Area. Discounts: We may offer discounts for bundled services or for certain promotions. It's important for customers to inquire about any ongoing promotions or discounts at the time of booking. Payment Terms: We typically require payment at the time of service or shortly thereafter. We accept various forms of payment, including cash, check, and credit/debit cards. No Hidden Fees: We believe in transparency and honesty, which means we don't believe in hidden fees. Our pricing is straightforward, and we're always happy to answer any questions customers may have regarding the cost of our services.
- What is your typical process for working with a new customer?
As a home inspection Company , our typical process for working with a new customer involves several steps to ensure a thorough inspection and a positive experience for the homeowner. Here's a breakdown of the process: 1- Initial Inquiry: The process usually begins with the customer reaching out to us to inquire about our services. This inquiry can come through various channels such as phone calls, emails, or our website's contact form. 2- Introduction and Information Gathering: Once we receive the inquiry, we respond promptly to introduce ourselves and gather essential information about the property, such as its location, size, age, and any specific concerns the homeowner may have. 3- Pre-Inspection Agreement: Prior to the inspection, we provide the customer with a pre-inspection agreement that outlines the scope of the inspection, our responsibilities, and any limitations. This agreement also typically includes details about pricing, payment terms, and our cancellation policy. 4- Communication and Explanation: Throughout the inspection process, our inspector communicates with the customer, explaining their findings and any issues discovered. We encourage the customer to ask questions and address any concerns they may have. 5- Customer Feedback: We value feedback from our customers and may reach out to them after the inspection to gather their thoughts and ensure their satisfaction with our services. This feedback helps us continually improve and provide the best possible experience for future customers.
- What education and/or training do you have that relates to your work?
New York State Lisence require for Home Inspector and should be insured and certified , Continuing Education: Home inspection professionals must stay up-to-date with changes in building codes, regulations, and industry best practices. Continuing education courses and seminars help inspectors expand their knowledge and maintain their skills throughout their careers.