FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts and financing to help mostly any homeowner achieve energy efficiency and comfort in their homes.
- What is your typical process for working with a new customer?
Set an appointment, send an email with the a bio of the representative that will be arriving at your home, send a checklist so the representative knows beforehand what you are looking to do, confirm the appointment, arrive and do a comprehensive home evaluation. Provide a printed proposal during the visit.
- What education and/or training do you have that relates to your work?
We are a weatherization contractor, not simply an insulation company, there is a difference. Our company is a BPI (Building Performance Institute) Gold Star contractor and all of our representatives are BPI Certified. We are a PSEG (12 years) and National Grid preferred partner. We are the Only Dr. Energy Saver contractor on Long Island and we are all trained at Dr. Energy Saver Headquarters.