Sustainable Heating & Cooling

$149/service call

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Introduction

Looking for reliable HVAC services? With years of experience, state-of-the-art equipment, and a commitment to customer satisfaction, Sustainable Heating and Air Conditioning is your go-to solution. We understand the importance of a comfortable home, and we're here to ensure you get the best. Choose us for quality, efficiency, and peace of mind.

Overview

Hired 1 time

Serves Rye, NY

Background checked

5 employees

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Social media

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Featured Projects

16 photos

Reviews

Exceptional 5.0

33 reviews

5

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Thumbtack Customer

Sep 8, 2023

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From Google

We have had Air Conditioners that were thru the wall. One minute freezing then another minute its warm. One side of the family room freezing the other side warm. Cant hear the TV because the A/C is noisy.I couldnt take it anymore especially after this past summer heat wave. My electric bill was more than I ever spent. I asked for a recommendations for a HVAC company. I asked my contractor and friend and he told me that Dillon at Sustainable Heating and Air Conditioning is the guy for me. Dillon came with ideas and advice. I asked a lot of questions. He gave us a quote and I accepted his ideas for what was best for my home and we installed 4 mini splits.He called with an approximate date and he was true to his word. He came with a very nice guy named Dominick. What a nice guy! The work was done carefully. I was impressed.The men just left and within minutes my home is cool and quiet.They were neat and respectful of my home. I took out my vacuum cleaner to vacuum and as I was walking into the room, I see that Dominick was already cleaning and vacuuming up the dust.I have 2 dogs so it is a concern when workers come to the house. Dillon and Dominick were very careful with leaving doors open. I was happy. Extremely professional.What more can I say? Except Thank you Dillon!Many thanks

Sustainable Heating & Cooling's reply

Thank you for the tremendous review, Mary. It's nice to hear that our customers are happy with our work, enough so that they referred us to you. It's important to us to be respectful of people's homes and clean up, so we appreciate you pointing that out as well. So glad you're enjoying your new mini-splits!

Thumbtack Customer

Sep 7, 2023

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From Google

I could not be happier with Dillon and his company Sutainable Heating and Air Conditioning. After 17 years my Central AC (Condenser/Air Handler) needed to be replaced. From the moment Dillon and his right hand man Dominic arrived at my house to give me an estimate, until the moment the work was completed, they could not have been more professional. They walked me through every step, explaining what needed to be done and why. As I write this we are in Day 4 of our late summer heat wave (over 90 degrees and humid last 4 days) and this three zone system I have has NEVER performed this well. Dillon and Dominic treated my house from basement to attic like it was their own home. The pricing was very fair and Dillon went beyond the scope of work covered in the estimate with no add ons to the bill. They tested everthing to make sure things were running properly. And then they tested everthing again. The quality of their work, their patience with my many questions and their professional approach were all exceptional. I would not hesitate for a second to recommend these guys to someone needing a AC or Heating Proessional.

Sustainable Heating & Cooling's reply

We appreciate your thoughtful review, Laurence. We're always happy to answer questions and explain our thought process when working with our customers, in order to recommend the best cooling and heating options for their particular home. Your recommendation also means the world, as a small business we are grateful you took the time and effort.

Thumbtack Customer

Sep 3, 2023

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From Google

As a retired real estate broker for over 35 years is important for me do use the proper professionals in my businessWe just moved to our new home and needed multiple work to be done such as cleaning, the air ducts ,installing digital thermostats, replacing a humidifier onto our furnace, etc.In my search to find that proper professional and just being new to the area I discover DillonNot only was he a very capable and knowledgeable, HVAC specialist, but on top of that a pure gentlemanAnytime I called him within the first three days of living at my new home and discovering the issues that needed remedy at a fair and reasonable priceSo what I recommend Dillon any sustainable heat and air absolutely without a doubtI am planning to change my guess had a furnace and compressor in the future and Dillon will be the first call I make

Sustainable Heating & Cooling's reply

Thank you for the tremendous review, Alex. We're available for all HVAC and heating/cooling related issues, from replacing thermostats to installing a new heat pump system. We look forward to helping with any future needs.

Thumbtack Customer

Aug 16, 2023

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From Google

Hi, I just had a new water heater and furnace put in by Dillon and Dominick. I would highly recommend sustainable heating and air conditioning They were professional, neat , on time, and explained everything that was going on. Absolutely five starsCarol

Sustainable Heating & Cooling's reply

Thanks, Carol! It's so important to get reviews from customers, we appreciate you taking the time to review us.

Thumbtack Customer

Aug 12, 2023

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From Google

I had Dillon come out and give me an estimate to upgrade my furnace to high efficiency. The price was competitive and they did an amazing job with the install. My bills are lower and we are more comfortable with the new system installed. Highly recommend sustainable heating and air conditioning.

Sustainable Heating & Cooling's reply

Thank you for the recommendation and review, Anthony. It's great to hear your new efficient furnace is getting the job done in lowering your bills.

Credentials

Background Check

Dillon Fraioli

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Regarding our pricing at Sustainable Heating & Air Conditioning: Transparent Pricing: We believe in clear, upfront pricing with no hidden fees. Value for Money: Our rates reflect the high-quality service and materials we provide. Discounts: We offer seasonal promotions and discounts for repeat customers. Estimates: On-site assessments are free, ensuring accurate and tailored quotes. Warranty: Services come with a guarantee, emphasizing our commitment to quality. Always striving to provide the best value, we're open to discussing any pricing concerns.
What is your typical process for working with a new customer?
When working with new customers, our process is straightforward: Initial Consultation: Quick chat to discuss HVAC needs. On-Site Assessment: We visit to inspect and understand the setup. Quotation: We provide a clear, concise quote. Implementation: We perform the required service at a convenient time. Quality Check: Post-service, we ensure everything runs perfectly. Follow-Up: We touch base to confirm satisfaction. Our goal is a hassle-free experience with five star service.
What education and/or training do you have that relates to your work?
Our team has licensed master plumbers in Westchester county, BPI certified energy auditors and years of in the field and classroom training. We also undergo weekly training on the latest HVAC technologies and sustainable practices to ensure our services are top-notch and eco-friendly.