FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Prime Restoration Pros, we believe in providing transparent pricing. Our pricing is competitive and tailored to each project's unique needs. We offer detailed estimates that outline the cost breakdown and any applicable fees. While we do not guarantee discounts, we ensure that our pricing reflects the high-quality materials, craftsmanship, and exceptional service that we provide.
- What is your typical process for working with a new customer?
At Prime Restoration Pros, our typical process begins with an initial consultation. We listen attentively to our customer's needs, vision, and budget. Following that, we conduct a thorough assessment of the project site to provide accurate recommendations and estimates. Once agreed upon, we outline a detailed plan and timeline, ensuring clear communication throughout the project. Our dedicated team then executes the work with precision and efficiency, striving for customer satisfaction at every step.
- What education and/or training do you have that relates to your work?
In our line of work, we prioritize continuous education and training to stay up-to-date with the latest industry standards and best practices. We hold safety certifications to ensure a secure work environment. Additionally, we have obtained mold certifications, allowing us to handle mold-related issues effectively. Furthermore, we participate in ongoing professional development to enhance our skills and expand our knowledge base. We firmly believe that staying informed and continually growing in our field enables us to provide the highest level of service to our valued customers.