Wonder Showers & Baths

Free on-site estimate

Zip code

Shower or bathtub type

Supply and drain lines

Responds within a day

Introduction

At Wonder Showers and Baths, we’re proud to be known as one of Western NY’s most respected bathroom remodeling experts. Learn more about what makes us a company homeowners trust, and get in touch to discuss your remodeling project or start a free quote. At Wonder Showers & Baths, our entire team is dedicated to helping you get the bathroom you’ve been dreaming of. From custom bath and shower installations, to walk-in tubs, soakers and our extensive selection of accessories, we look forward to helping you make your dream bathroom a reality.

Overview

Serves Rochester, NY

Background checked

15 employees

62 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

5 photos

Walk in bath install
Shower and Bathtub Installation or Replacement

Reviews

Exceptional 5.0

10 reviews

100%

Read reviews that mention:

Thumbtack Customer

Dec 28, 2023

From Google

The installers were courteous and cleaned as they worked. The installation took less than 2 days and everything went as planned. When we discovered a minor issue, the Service Manager was there the same day and quickly addressed it to our satisfaction. The materials and installation were all of high quality.

Thumbtack Customer

Dec 21, 2023

From Google

We were impresed with the sales representative who we first met. He worked with us to get what we wanted at the best possible cost. His equipment was state of the art, showing us in 3D what we could expect when done.The installer, Butch, was professional, skillful and respectful to our wishes as well as to our home. Every tIme he left, you could not tell we had construction in the house. The final product was just what we wanted.We love the new shower. How it looks, the extra room, and the great ease of getting in and out.The only issue was a prolonged delay in starting the project due to difficulty obtaining a grab bar we requested. An early phone call describing the cause of the delay would of ended the delay and started the project earlier.

Wonder Showers & Baths's reply

Hi George, thank you so much for your review - we are thrilled to hear that you are enjoying your new shower from Wonder Showers and Baths! We pride ourselves on providing state-of-the-art equipment and top-notch customer service, so it is wonderful to hear that our sales representative and installer, Butch, lived up to your expectations. We apologize for any delay in starting the project due to obtaining a grab bar, but we are glad it all worked out in the end. Your feedback has been passed along to our team and we hope we have the opportunity to work with you again in the future!

Thumbtack Customer

Nov 10, 2023

From Google

I had a completely tiled shower/tub converted to a shower about a week ago. The installers were in and out in 2 days in spite of the unexpected amount of concrete that they found behind all the tiles that needed removed. They worked hard and took out 15+ bags of debris the first day. Left everything clean and were courteous. The shower looks and works great.

Wonder Showers & Baths's reply

Thank you for your kind words, Olga! We are delighted to hear that our installers were courteous and that the shower looks and works great. We take pride in delivering high-quality services and we are thrilled to know that the transformation of your shower/tub exceeded your expectations. At Wonder Showers & Baths, customer satisfaction is our priority. Your feedback means a lot to us, thank you for taking the time to share your experience with us!

Thumbtack Customer

Nov 7, 2023

From Google

Our installers, Carly and Chris were so polite and professional. Our beautiful shower was installed with a minimum of any inconvenience. Complete clean up after the first day"s work as well as the final day.They were wonderful and we love, love the product! So glad we chose Wonder and highly recommend them.

Wonder Showers & Baths's reply

Thank you for your wonderful feedback, Bette! We always strive for the highest quality of customer service and we are thrilled to hear that Carly and Chris provided a pleasant and stress-free experience, as well as diligent clean up. We are especially glad that you love your new product - that was our ultimate goal! We are grateful for your generous recommendation and pleased to know that you had a great experience working with Wonder Showers and Baths. Thank you again for sharing your feedback.

Thumbtack Customer

Sep 8, 2023

From Google

We love our new walk-in tub. It works beautifully, especially the jets. It is an effective part of my fibromyalgia therapy.Great job, Wonder Showers & Bath!

Wonder Showers & Baths's reply

Hello Pamela, thank you for your 5 star review of our Wonder Showers and Baths walk-in tub! We are delighted to hear it is efficiently helping with your fibromyalgia therapy and that you enjoy the jets. It is always so gratifying to hear when customers have an enjoyable experience with our products and services. We hope that you will continue to get the most out of your tub for years to come, or if there’s anything else we can do, please don't hesitate to reach out. Thank you again, and we look forward to serving you in the future!

Credentials

Background Check

Mark Lazeroff

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Wonder Windows offers Free Estimates and excellent financing options. We buy direct from the factory. There is no middleman so we can offer affordable pricing for our customers. We offer shower packages and have an affordable solution for every family.
What is your typical process for working with a new customer?
We offer an in-home consultation. We find out what homeowners want to have done and what they need to have done and we guide them in the right direction. We bring samples of the product to the home help them make the best decisions for their remodeling projects.
What education and/or training do you have that relates to your work?
Our installers are factory certified. Our product specialists along, with our customer care team are educated on our product line and on how to deliver an exceptional customer experience.

Wonder Showers & Baths

FAQs

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