FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Our rates are based on factors such as the size of the move, distance, and additional services like packing or furniture assembly. We provide flat-rate pricing options to ensure clarity and affordability. Discounts may be available for military personnel, seniors, and off-peak moving dates—contact us to see if you qualify!
- What is your typical process for working with a new customer?
Free Consultation & Quote – We gather details about your move and provide a clear estimate. Booking & Confirmation – Once scheduled, we send a confirmation with all the details. Preparation & Packing (Optional) – We offer professional packing services if needed. Moving Day – Our experienced team arrives on time, loads your belongings safely, and transports them to your new location. Unloading & Setup – We place your items exactly where you want them and offer assembly services. Final Walkthrough – We ensure everything is in order before completing the job. Our goal is to make your move stress-free and efficient!
- What education and/or training do you have that relates to your work?
Our movers are professionally trained in proper lifting techniques, packing methods, furniture assembly, and safety protocols. We also provide ongoing training in customer service, time management, and handling specialty items like pianos, antiques, and fragile belongings.