Doctor Electric

$79/service call

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Responds within a day

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Introduction

UNTIL FEB 1ST - $225 Whole Home Winter Safety Check! Includes: Full multi point system inspections and 12-month Heating & Electrical System Safety & Savings Plans. Additionally: Smart Thermostat Options, Whole-Home Air Quality Options, Whole-Home Surge Protection Plan, and Generator Backup Options. We understand that it takes more than electrical expertise to earn a homeowner’s trust. Our StraightForward Pricing® model protects you from surprise charges: you see the exact amount before we start any electrical work. From a foundation of respect for you, your time, and your home, we have built a company dedicated to providing easier, better, and safer electrical service. Today, we have a team of electricians driving fully stocked Warehouse on Wheels trucks. Supported by a professional business structure that emphasizes outstanding service, we cover everything from after-hours phone calls to final inspection approval.

Overview

Hired 13 times

Serves Rochester, NY

Background checked

15 employees

15 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Reviews

Customers rated this pro highly for professionalism, punctuality, and work quality.

Very good 4.5

48 reviews

5

85%

4

2%

3

0%

2

2%

1

11%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Howard R.

Sep 18, 2024

·

Hired on Thumbtack

Sid and Dave showed up and when right to work after explaining all costs. All work was handled quickly and professionally.

Details: Inspection • Partial replacement • Trips or blows frequently • Specific circuit breakers • Basement • House

Circuit Breaker Panel or Fuse Box Repair

Past Customer

Jun 20, 2024

·

From Google

Dr. Electrical did a fantastic job for us restoring electrical power back to our barn. Joe gave us a careful and honest estimate. Zack and Sid came out did the installation and they did good work. Joe was on hand to supervise. A great job. I highly recommend Dr. Electric.

Doctor Electric's reply

Thank you Kurt!

Shani C. M.

Apr 9, 2024

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Hired on Thumbtack

Zach with Doctor Electric was extremely professional and knowledgeable. I appreciate the company’s upfront pricing. I highly recommend them.

Details: Electrical not functioning normally • Lights • Ceiling fan • 8 - 10 feet (standard ceiling) • House

Doctor Electric's reply

Shani, Thank you so much for the kind words! At Doctor Electric customer service remains our #1 priority!

Electrical and Wiring Repair

Past Customer

Oct 17, 2023

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From Google

This review may be lengthy but hopefully worth reading if you are considering this company for electrical work!We recently had an electrical meter box on one of the 50+ homes in our tract explode and cause a fire due to a short caused by an improperly installed electrical service line to that house. Apparently the incoming line lacked the in ground "expansion loop" that is required at time of service installation when the home is being built. Dr Electric provided the damaged home with a new service line (including the loop) as well as a new meter box and associated require accessories. They also noted the problem in a few other homes and as a service to the 50+ homeowners they provided each with a letter explaining that many additional homes in our neighborhood may also have the issue. As part of the letter, they offered a free inspection of each meter box, along with an assessment of each home'sstatusand options to correct the problem.We decided to have them do such an assessment of our service line. We were given a very detailed / thorough explanation of our situation by Joe and Matt (owner) and decided to proceed with them and signed a contract proposal.On the day of the dig, even Matt the owner attended supervised and participated in the dig and the assessment / rectification of our incoming lineproblem. The dig reveled that we in fact did have the loop but was positionally installed improperly. He and crew rectified that condition and installed a new meter base, meter box, and expansion style incoming pipe. He also checked our grounding situation per code and found it met code. Initially thought we needed additional grounding, and reduced the price for that feature as well asfor the ground loop which he did not have to splice. Obviously a very honest contractor. He even waited around for 2 hours after the completion of the job waiting for RG&E to show to turn on the power again (RG&E misplaced the order to start service again). They not only do quality work but obviously have integrity and honestyincorporated into their approach to business!Very satisfied with Matt and DR Electic! Thank you guys!

Doctor Electric's reply

James, we appreciate your kind words and the trust you have shown us.

Past Customer

May 10, 2024

·

From Google

I highly recommend Dr. Electric and Upstate Air for electrical work and heating and cooling services. Their reps are very professional, knowledgeable and friendly - excellent customer service! The company is also very responsive if you have questions or need help. I am so glad I switched to this company!

Doctor Electric's reply

Thank you, Annette!

Credentials

Background Check

Matthew Coccia

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Service calls include a one-time $79 fee. We offer 0% financing options. 1- Year Electric Safety & Savings Plans Cooling = $119
What is your typical process for working with a new customer?
We keep our appointment times! Doctor electric respects you, your home, and your time! Our company is customer service focused and we want our customers to be completely satisfied with their experience with us! You can expect upfront pricing with no hidden additional fees. We offer our customers a 100% satisfaction guarantee!
What education and/or training do you have that relates to your work?
At Doctor Electric, our team of Licensed Electricians have expert knowledge, many years of experience, and—just as important—exceptional people skills. Our team has over 20 years experience in the field! Up to date training for our employees keeps our team trained on the latest advancements in the field!

Doctor Electric

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