FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The difference between price and cost The price of a great product and the cost to own it
- What is your typical process for working with a new customer?
Introduce my self and offer my self as a form of research. Ask me any questions that can help you understand the why’s and how’s of home weatherization Ask for customers concerns and make those concerns my priorities.
- What education and/or training do you have that relates to your work?
BPI certified Building performance institute