FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flexible and depends on the scope and complexity of your project. We offer custom quotes based on your needs, with pricing starting at $300 for basic services. From time to time, we also provide discounts on specific services, such as website design, logo creation, or bundled packages. Feel free to reach out for a tailored quote and details on any ongoing promotions.
- What is your typical process for working with a new customer?
When working with a new customer, our process begins with an initial consultation to understand the client’s needs, goals, and vision for the project. This step is crucial, as it helps us gather all the necessary information about the scope of work, whether it’s a logo, website, or branding package. During this conversation, we also discuss timelines, budgets, and any specific preferences the client may have. Once we have a clear understanding, we move forward with creating a proposal or quote that outlines the project details, including the cost and timeframe. After the client approves the proposal, we begin the creative process, which may involve initial design concepts, wireframes, or drafts, depending on the nature of the project. Throughout the process, we maintain open communication, providing updates and seeking feedback at various stages to ensure the project aligns with the client’s vision. Revisions are an integral part of our workflow, and we encourage our clients to share their thoughts, so we can fine-tune the design until they’re fully satisfied. Once the final product is approved, we provide the client with the necessary files or launch the website. Post-launch, we also offer ongoing support, should the client need any adjustments or further assistance. Our goal is to make the entire experience seamless and collaborative, ensuring that each project not only meets but exceeds client expectations.
- What education and/or training do you have that relates to your work?
At US Design Hub, we have a diverse team of professionals with a wide range of educational backgrounds and skill sets that perfectly complement our work. Our team consists of graphic designers, web developers, illustrators, and branding experts, many of whom have formal education in design, marketing, and technology. Additionally, our team members have undergone specialized training in areas such as UI/UX design, digital illustration, and coding languages, which allows us to provide comprehensive services tailored to each project’s needs. Beyond formal education, we pride ourselves on having years of hands-on experience working across various industries, helping us stay up-to-date with the latest trends and technologies. This combination of education, practical experience, and continued learning enables us to deliver creative, high-quality solutions for our clients.