FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure includes the house selected, time frame of rental and add-ons. It's important for customers to review our price list or reach out to us for a detailed description of services provided. We strive to be transparent about any fees associated with our services and are always available to clarify any questions customers may have. There is a 5% discount for referrals.
- What is your typical process for working with a new customer?
Our process for working with a new customer starts with an initial inquiry, where we gather details about their event. Following a consultation, we provide a tailored quote outlining all costs involved. Upon acceptance, the customer secures their booking with a deposit or full payment. We confirm all details prior to the event and prepare our equipment accordingly. On the event day, our team handles delivery, setup, and ensures safety compliance throughout. We maintain open communication, address any concerns promptly, and aim for customer satisfaction.
- How did you get started doing this type of work?
As two moms that love to celebrate any event we aim to offer a unique blend of luxury, fun and freestyle with our selection. Let us take your next event to a new dimension. Our bounce houses add the perfect touch whether it's a bright and classic scene, whimsical aesthetic or a sporty element. We love to customize and style just about anything.