FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should be aware that pricing for roofing and siding can include various discounts and fees. Some contractors offer seasonal discounts or promotions for certain materials. Additionally, there might be fees for permits, disposal of old materials, or unexpected repairs that arise during the project. It’s important to discuss these details upfront to avoid surprises. Always ask about available discounts, and make sure the final estimate clearly outlines all potential costs, including any additional fees, so you have a full understanding of the pricing.
- What is your typical process for working with a new customer?
When working with a new roofing customer, I follow a straightforward process: 1. **Consultation**: Discuss needs, preferences, and budget. 2. **Inspection**: Assess the current roof to determine the scope of work. 3. **Proposal**: Present a customized plan with material options and a clear estimate. 4. **Scheduling**: Set a timeline and schedule the work. 5. **Installation**: Complete the project with attention to detail. 6. **Final Walkthrough**: Review the finished work with the customer to ensure satisfaction. This approach ensures clear communication and quality results with my new customers.
- What education and/or training do you have that relates to your work?
My education and training in roofing and siding are rooted in a lifelong involvement in the construction industry. Starting at the age of 12, I gained hands-on experience working alongside skilled roofers, which laid a strong foundation in the trade. I then furthered my expertise by majoring in architecture and construction, where I deepened my knowledge and technical skills. This combination of practical experience and formal education has equipped me with a comprehensive understanding of roofing and siding, allowing me to excel in the field.