FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Prices are based on the duration of each lesson and the number of students. 2. Prices for private swim lessons may vary based on the location where the lessons will be held.
- What is your typical process for working with a new customer?
1. Initial contact 2. Inquiry assessment 3. Lesson scheduling 4. Registration and payment 5. lesson preparation 6. Lesson execution 7. Progress tracking 8. Customer support
- What education and/or training do you have that relates to your work?
1. WSI (Water Safety Instructor) Certification 2. Lifeguard Certification with CPR/AED for Professional Rescuers 3. First Aid Certification