FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FreshSpace Cleaning Services LLC, we offer competitive, transparent pricing with no hidden fees. Our rates are based on the size of the space, the type of cleaning service (standard, deep cleaning, or move-in/move-out), and the frequency of cleanings. We provide bundle discounts for recurring services (weekly, bi-weekly, or monthly) and special seasonal promotions. While we strive to avoid unexpected fees, specialized tasks (like carpet cleaning or post-renovation clean-ups) may incur additional charges, which we discuss upfront.
- What is your typical process for working with a new customer?
Initial Consultation: We start by understanding your cleaning needs through a quick consultation, either over the phone or in person. Customized Quote: Based on the details you provide, we offer a tailored estimate. Scheduling: We work around your preferred timing to book the service. Service Delivery: Our professional cleaners arrive promptly and perform the cleaning to our high standards. Follow-up: After the job is completed, we check in to ensure you are satisfied. We also welcome feedback to improve future services.
- What education and/or training do you have that relates to your work?
Our team consists of experienced cleaning professionals who are trained in the latest techniques for residential spaces. We ensure that all cleaners understand OSHA safety standards and are familiar with eco-friendly cleaning practices to meet modern environmental expectations.