FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide an extensive work scope of what the project will cost. Each item is listed and cost provided for each aspect of the renovation project. Our clients love this because it gives them the choice of picking and choosing based on need and cost.
- What is your typical process for working with a new customer?
After a conversation with our Office Team, we book an in the house or virtual consultation where our talented Designer - Project manager can evaluate space take the measurement, and collect and media, data, or inspiration from the client. After this, we present our Labor and products proposal and avg 5 to 7 days later in our office.
- What education and/or training do you have that relates to your work?
We attend industry webinars as a team and provide training for each new tool or procedure we encounter. @31+ years serving NYC homeowners, we have a lot of knowledge in our field and appreciate that there is always more to learn.