FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and reflects the quality and professionalism of the work we deliver. We offer a 10% discount for returning customers, referrals, etc. Moreover, all fees are transparent and will be clearly explained in the estimate. The initial estimation is free, and we will provide a detailed estimate before commencing any work.
- What is your typical process for working with a new customer?
Initial Consultation: Schedule a consultation to discuss the client's needs and goals. Evaluate the job site to understand the magnitude of the project. Estimation: Provide a detailed estimate with an explanation of fees and costs associated with the project. Ensure the client understands the scope of work and the associated cost. Contract: Provide a contract that details the scope of work, cost, schedule, and other relevant terms. Obtain the client's signature on the contract before commencing work. Planning: Plan the project in detail, including procuring necessary materials and scheduling the team. Ensure all necessary permits are obtained. Execution: Begin work as planned, keeping the client informed of progress. Maintain open communication with the client to ensure that any issues or changes are addressed promptly. Inspection and Testing: Conduct necessary inspections and tests to ensure the work complies with local codes and standards. Provide the client with copies of all inspections and approvals. Project Completion: Review the work with the client to ensure satisfaction. Provide a finalized copy of the contract and warranty, if applicable. Encourage the client to reach out with any future questions or concerns. Follow-up: Reach out to the client after a period of time to ensure they remain satisfied with the work. Request feedback and possibly referrals or online reviews. This process not only helps ensure the project is successfully completed, but also can help build a positive relationship with the client, which may lead to referrals and repeat work in the future.
- What education and/or training do you have that relates to your work?
Licensed and Insured Electrical Services in NYC Our team of electricians meticulously evaluate your electrical needs and design custom solutions to meet your specifications. Our company is insured so whether commercial or residential; we provide exclusive solutions such as: ▸ Updating electrical panels ▸ Installing new cabling ▸ Updating USB sockets ▸ Upgrading dimmers or sensors ▸ Upgrading to switches with motion sensors ▸ Updating switches to touch screen dimmers