Grok Computer - Help and IT  Training  services
Grok Computer - Help and IT  Training  services

Grok Computer - Help and IT Training services

$100/hour
Estimated price


Topic areas

Responds in about 3 hours

Introduction
I have more than 20 years experience working in IT . My focus is quality. I never cut corners and will try to make you comfortable by explaining you what actions need to be taken when new a concept is being taught or a new service is being provided. Occasionally I may offer credits towards other services which you will know about once you pay in full for the services I provided to you. Printer related services: I can only cover Software installations/Setup (PC or Mac and ), Printer Setup including connectivity connectivity ( Wifi/USB) and in some cases paper jam issues. I do not cover mechanical and electrical issues Network Services: I currently cover remotely and only Personal (non business) issues in the following areas: - Parental Control Setup and Training - Wifi Network Setup Virus Removal Services: I will charge a $200 flat fee for the first device if you are within 10 miles radius and $30 for any additional device given it can be resolved within 30min time. Limitation of Liability The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the Services, including but not limited to loss of data, business interruption, or system failure. The maximum liability of the Service Provider for any claim arising under this Agreement is limited to the total amount paid by the Client under this Agreement. The Service Provider will not be liable for any failures, malfunctions, or other issues related to third-party products (such as printers, antivirus software, or other hardware and software provided by vendors). A $50 deposit is required for any appointment (payable by credit card) Once time is confirmed you can cancel with at least 24 hours prior the appointment time for in-office appointments or 3hrs for other appointments, else you are responsible for a cancellation fee of $50 Please select/contact me only if you use your real name or business name ( if verifiable) I am available on site around NYC in The Bronx, Manhattan , Queens, Westchester and Rockland counties and remotely if needed for follow-up.
Overview

Hired 25 times

Serves New York, NY

Background checked

1 employee

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, and PayPal.

Social media

Facebook, Instagram, Twitter

Projects and media

7 photos

Projects and media

7 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

17 reviews

5
94%
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Read reviews that mention:


pro avatar
Kelly R.
1 day ago
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Hired on Thumbtack

Hired on Thumbtack

I’m so glad Grok Computer responded to my request for help with my computer. Even though he helped remotely, he was very thorough and patient with me; going above and beyond my expectations. I highly recommend Grok Communications and I know that I will call them directly the next I need help.

Details: Personal (Home) • Network security • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Grok Computer - Help and IT Training services's reply
Thank you for for your review. Much appreciated!
Network Support Services
pro avatar
Jeffery A.
2 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Grok Computer did a wonderful job helping me clean up a mess I made of my computer. They quickly found the issue, researched the best solution and then implemented it. I will certainly use Grok again when I get into trouble.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location

Grok Computer - Help and IT Training services's reply
Thank you for for your review. Much appreciated!
Network Support Services
pro avatar
Douglass R.
Sep 18, 2024
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Hired on Thumbtack

Hired on Thumbtack

Excellent work, capable and knowledgeable, pleasant to deal with, arrived on time, didn’t overcharge. Will call him again soon to come for more work.

Details: Desktop printer • Canon

Grok Computer - Help and IT Training services's reply
Thank you. Much appreciated !
Printer and Copier Repair
pro avatar
Richard O.
Apr 17, 2024
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Hired on Thumbtack

Hired on Thumbtack

Working with Alex has been amazing! He is incredibly patient and thoughtful in the way he teaches Excel. Not only does he share a ton of valuable information, but he also emphasizes the practicality of formulas. It's been such a pleasure learning from him!

Details: Adult • Beginner • Spreadsheets (e.g., Excel, Access) • The computer teacher travels to me • I travel to the computer teacher

Grok Computer - Help and IT Training services's reply
Thank you! Much appreciated!
Computer Lessons
pro avatar
Mark O.
Nov 20, 2024
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Hired on Thumbtack

Hired on Thumbtack

GROK was very knowledgeable and efficient. Highly recommend

Details: Adult • Beginner • Understanding my PC • Understanding my Apple computer • Email (e.g., Outlook, Gmail) • I travel to the computer teacher

Grok Computer - Help and IT Training services's reply
Thank you! Much appreciated Grok Computer Note that "Grok" as a single world is a product name of another entity and has no relation with Grok Computer LLC
Computer Lessons
Credentials
Background Check

Alexandru Cotarlan Nistor