FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing for IT services is transparent, competitive, and tailored to your needs. I offer detailed quotes without hidden fees and may provide discounts for specific projects or ongoing collaborations. Your budget and satisfaction are priorities, and I'm here to ensure our pricing structure aligns with your expectations.
- What is your typical process for working with a new customer?
My process involves initial consultation to understand needs, followed by assessment, proposal, implementation, regular communication, testing, training/support, and project evaluation. It's a comprehensive approach to ensure successful IT service delivery.
- What education and/or training do you have that relates to your work?
Certainly, I possess a Bachelor's degree in Computer Science, complemented by my CompTIA A+ certification. This educational background and certification reflect my proficiency in various IT domains, enabling me to provide comprehensive solutions and support.