FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing models can differ depending on the Service Level Agreement. Break/fix services are billed hourly, and MSP managed services are typically billed monthly.
- What is your typical process for working with a new customer?
We assess the needs of the client, a work to propose a best solution to them to ensure the most reliable, yet cost effective results
- What education and/or training do you have that relates to your work?
All of our staff possess at least an associates degree or higher, however, over 50 years combined experience says a lot more than a piece of paper from a college