FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a military veteran, I can appreciate those who have sacrificed to serve and defend our country. Discounts may apply to those with military backgrounds (active & veteran statuses) and first responders. Friends, family, and repeat customers all deserve a discount as well.
- What is your typical process for working with a new customer?
First and foremost, introductions are in order, next is identifying the problem or job a client has, after that we discuss job details: materials, time, travel (if applicable), and also ensuring I understand the client's end state: what results the work should do and look like in the end. I get materials needed (if need be), I return and perform work, client reviews work on completion, payment is made, and customer reviews are always encouraged and appreciated.
- What education and/or training do you have that relates to your work?
All my knowledge and skill comes from hands on experience while working with other seasoned plumbers and doing my own research.