FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. We offer competitive rates for all our services and occasionally run seasonal promotions or discounts. Emergency services may have additional fees depending on the time of day and the scope of the job.
- What is your typical process for working with a new customer?
We start with a consultation to assess the issue or project. After evaluating the work required, we provide a clear estimate with a breakdown of the costs and steps involved. Once approved, we schedule the work and ensure timely and efficient service. We also follow up to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
I completed a union apprenticeship program and have years of hands-on experience working on residential plumbing. Additionally, I stay updated on the latest industry trends and technologies by attending workshops and continuing education courses.