Duck Duck Geeks

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Experience level

Student age

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Introduction

Computer issues can strike at any time. We understand how frustrating it could be to not have your computer working when you need it the most. Skip the trip to a local tech store and allow Duck Duck Geeks to help you get back up and running. With Duck Duck Geeks, we will have a local technician out within 24-48 hours to satisfy your needs. Our technicians are experienced and will provide excellent technical support to make sure our customers are fully satisfied.

Overview

Current Top Pro

Hired 279 times

Background checked

1 employee

3 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, and Venmo.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

14 photos

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Home Security and Alarms Install
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Computer Repair
Data Retrieval
Data Recovery Service
Screen Replacement
Computer Repair

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

128 reviews

5

91%

4

2%

3

3%

2

0%

1

4%

Read reviews that mention:

Pre P.

Feb 13, 2024

·

Hired on Thumbtack

She was definitely the best for the task. Polite, knowledgeable, punctual, doesn't waste any time. I would pay for her services if I ever need anything dealing with my computer.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Ruth S.

Sep 12, 2024

·

Hired on Thumbtack

Natasha was friendly yet professional. She kept me grounded and confident. She guided me step by step in resetting my laptop. I highly recommend her!!

Details: PC • Laptop • Virus or malware • My home, venue, etc. • Remotely (phone or internet)

Duck Duck Geeks's reply

We are happy to help. Thank you for choosing Duck Duck Geeks.

Computer Repair

Debbie Q.

Feb 21, 2024

·

Hired on Thumbtack

I really appreciated the quick response from this business. I was advised that the issue I had required my device to be shipped out of state. I needed a quicker resolution (local source), and therefore, I elected not to use this service provider.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Debora S.

Feb 13, 2024

·

Hired on Thumbtack

She was amazing. She knows what she is doing. Definitely pick her for your computer issues

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Lori M.

May 31, 2023

·

Hired on Thumbtack

She's GREAT! She was very patient with this stupid individual trying to "fix" my computer. I thank her for that so much. Some of us are still computer idiots and it's nice to find someone patient enough to deal with us!!!

Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Natasha Francois

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts after the first hour, referral discounts, unlimited remote support and new customer service fee discounts.
What is your typical process for working with a new customer?
Start with a diagnostic or remote Service. If it can’t be done remotely, then a technician should come out.
What education and/or training do you have that relates to your work?
I have a Masters in Information Systems and Technology. We have certified techs in Comp A+, Networking and Security.

Duck Duck Geeks

FAQs

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