FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1) The minimum order for a customer visit is $85, regardless of whether I completed the work in less than an hour or the customer suddenly canceled the order when I arrived or something went wrong (for example the furniture was delivered damaged or incomplete). 2) At the hourly rate, the first hour is paid in full even if the work was completed much earlier! After that, payment is calculated in half-hour increments, even if you only exceed the previous hour or 30 minutes by 5 minutes! For example, 65 minutes will be billed as 1.5 hours, 95 minutes as 2 hours, 125 minutes as 2.5 hours, and so on. 3) The regular prices for furniture assembly are for the first hour of assembly, and the second and subsequent hours are charged at a rate of $85 per hour. 4) TV mounting regular price is $130, if the TV larger than 60" +$30, if you need hiding wires inside the white box, you'll pay $5 more for each piece (1 feet). If you're not able to help me to lift the TV larger than 60", I can come with helper but you will pay $60 more. 5) The cost of my materials (specific mounts, anchors, hooks, screws, and so on) used during the order may be added to the order price, but usually all regular supplies are included. 6) For any first order, you can get a 10% if you use promo code "DAMON 10%" and pay cash. 7) Anyway I'm pretty flexible person, feel free to contact me!
- What is your typical process for working with a new customer?
The customer places an order preferably with photos or links. Next, we coordinate the working conditions and the most convenient time for the customer to complete the order. After that, the employee arrives at a convenient time and at the address specified by the customer. The work is carried out as quickly and efficiently as possible so that the customer is completely satisfied! At the end of the order, the customer pays for the order in any convenient way and leaves a fair review.
- What education and/or training do you have that relates to your work?
All the services that I perform in this application are not just known to me! I have been educated and perfected my skills for a very long time and now I am ready to guarantee the highest quality of my work!